ServiceRICH-Love Your Customer

FREE Valentine's Day Workshop

Now you have done all the hard work to get your customer, it’s critical to keep them. You will learn about developing customer loyalty so your customers keep coming back… time after time.

Consider how much you spend on advertising to get a customer in the door. Now consider how much you will save if each one of those customers rave about your business to 5 people they know. Let us assure you, this is one workshop that you and your team just have to be part of.

Here’s just a few of the priceless techniques you’ll learn:

• How to identify your best customers and those who are more trouble than they are worth
• Why customer satisfaction is not enough
• Simple yet effective techniques to get customers raving about your business
• The ladder of Loyalty and how to get your customers running up it
• How to keep your customers returning with more and more money each time
• The most effective way to generate referrals
• How to delight a customer
• AND most importantly, how your team will design it all for you

Tuesday, February 14th

9:00am (Breakfast & Networking 8:45am)

1660 S. Albion Street, Suite 200 Denver 80222

True business growth needs to come from a stable customer base. This often overlooked or misunderstood area of customer service is simply and effectively covered in this exciting, and interactive workshop.

Remember this fact: It is six times cheaper to get a past customer back, than it is to get a new customer.